Logo CV Sifter

Terms of Service

Last updated: January 2, 2025

Welcome to CV Sifter (“Service”), operated by CORTX AI LIMITED(“we”, “our”, “us”). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of our platform located at cvsifter.com (“Website”), including any content, functionality, and services offered therein. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not access or use the Service.

1. Definitions

  • “User”, “You”, and “Your”: Refer to the individual or entity accessing or using the Service.
  • “Company”, “We”, “Us”, and “Our”: Refer to CORTX AI LIMITED.
  • “Service”: Refers to the CV Sifter platform and any related services provided by the Company through the Website.
  • “Credits”: Refer to the virtual currency used within the Service to access various features and functionalities.
  • “Content”: Refers to any information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials uploaded, downloaded, or appearing on the Service.
  • “Privacy Policy”: Refers to our Privacy Policy, which governs the collection, use, and disclosure of your personal information.

2. Eligibility

  • Age Requirement: You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age.
  • Legal Capacity: You must have the legal capacity to enter into these Terms and to comply with all applicable laws and regulations.
  • Authority: If you are accessing the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

  • Account Creation: To access certain features of the Service, you must register for an account by providing accurate, current, and complete information.
  • Account Security:
    • You are responsible for maintaining the confidentiality of your account credentials, including your password.
    • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
  • Account Responsibility: You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if any unauthorized or unlawful activity is detected.
  • Account Information: You agree to provide and update your account information to keep it accurate, current, and complete.

4. Use of the Service

  • Service Description: CV Sifter utilizes artificial intelligence to contextually analyze and sift through CVs, matching them against job descriptions swiftly and accurately to facilitate efficient recruitment processes.
  • Permitted Use: You agree to use the Service solely for lawful purposes and in a manner consistent with these Terms.
  • Prohibited Use: You agree not to misuse the Service in any way, including but not limited to:
    • Engaging in activities that could harm or disrupt the Service.
    • Attempting to gain unauthorized access to our systems or networks.
    • Using the Service to upload, distribute, or store any illegal, harmful, or infringing content.
    • Utilizing the Service in a manner that violates any applicable laws or regulations.
  • User Responsibility for CVs:
    • Accuracy and Legitimacy: Workspace managers and authorized users are solely responsible for the accuracy, legitimacy, and appropriateness of the CVs they upload to the Service.
    • Verification: It is your responsibility to verify the authenticity and accuracy of the CVs added to the system.
    • Malicious Content: We are not responsible for any malicious technology, fake CVs, or fraudulent information contained within the uploaded CVs.
    • Compliance: You must ensure that all CVs and related content comply with applicable laws, regulations, and industry standards.

5. Credits and Payments

5.1 Credits

  • Purchase of Credits: Users purchase Credits to utilize various features and functionalities within the Service.
  • Cost per CV Processed: The standard cost is £0.05 per CV processed.
  • Coupon Codes: If a valid coupon code is applied, the cost per CV processed may be reduced or waived as specified by the coupon. Coupon codes must be entered at the time of purchase and are subject to terms and conditions specified with the coupon.
  • Non-Refundable: All Credits purchased are non-refundable.
  • Usage: Credits can only be used within the CV Sifter system to access features and services. They cannot be redeemed for cash, transferred to another user, or used outside the Service.
  • Expiration: Credits do not expire unless specified otherwise. We reserve the right to modify the expiration policy upon providing appropriate notice.

5.2 Payments

  • Payment Processor: All payments for Credits are processed through our payment provider, Stripe.
  • Authorization: By providing a payment method, you represent and warrant that you are authorized to use the payment method and authorize us and Stripe to charge your payment method for the total amount of your purchase.
  • Billing Information: You agree to provide accurate and complete billing information. Any changes to your billing information must be promptly updated in your account settings.

5.2 Payments

  • Payment Processor: All payments for Credits are processed through our payment provider, Stripe.
  • Authorization: By providing a payment method, you represent and warrant that you are authorized to use the payment method and authorize us and Stripe to charge your payment method for the total amount of your purchase.
  • Billing Information: You agree to provide accurate and complete billing information. Any changes to your billing information must be promptly updated in your account settings.
  • Recurring Payments: If applicable, subscriptions or recurring purchases will be billed automatically using your chosen payment method. You may cancel recurring payments at any time through your account settings or by contacting our support team.

5.3 No Refunds

  • Final Sale: All purchases of Credits are final. Credits are non-refundable and cannot be exchanged for cash under any circumstances.
  • Technical Issues: In the event of technical issues preventing the use of purchased Credits, please contact our support team at support@cortx.co for assistance. We will evaluate each case individually.
  • Disputes: Any disputes regarding payments or Credits must be raised within thirty (30) days of the transaction date.

6. Security and Compliance

6.1 Data Security

  • ISO Certifications: We prioritize the security of your data. Our platform is ISO/IEC 27001 and ISO 42001 accredited, ensuring adherence to the highest standards of information security management.
  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols (e.g., TLS).
  • Access Controls: We implement strict access controls to ensure that only authorized personnel can access your data.

6.2 Data Protection

  • Compliance: We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).
  • Privacy Policy: Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
  • Data Storage: Your data is stored securely on our servers, and we implement appropriate technical and organizational measures to safeguard it against unauthorized access, loss, or destruction.
  • Data Retention: We retain your data only for as long as necessary to provide the Service or as required by law. Details can be found in our Privacy Policy.

6.3 User Responsibilities

  • Data Accuracy: You are responsible for ensuring that any data you provide to the Service is accurate and up-to-date.
  • Data Security: You agree to take reasonable measures to protect your account and any data you upload to the Service from unauthorized access or disclosure.

7. Intellectual Property

  • Ownership: All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, software, and data compilations, are the exclusive property of CORTX AI LIMITED or its licensors and are protected by intellectual property laws.
  • License Grant: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.
  • Restrictions: You may not:
    • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content, software, products, or services obtained from the Service.
    • Reverse engineer, decompile, or disassemble any part of the Service or its underlying technology.
    • Remove, alter, or obscure any proprietary notices or labels on the Service.

8. User Content

8.1 Ownership

  • Your Content: You retain ownership of any CVs, job descriptions, and other content you upload to the Service (“User Content”).

8.2 License to Us

  • Grant of Rights: By uploading User Content, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service.
  • Purpose: This license allows us to operate, improve, and provide the Service to you and other users.
  • Termination of License: The license granted to us for User Content will terminate when you remove the User Content from the Service or terminate your account, except to the extent necessary to comply with legal obligations.

8.3 Content Standards

You agree not to upload or transmit any User Content that:

  • Infringement: Infringes any third party’s intellectual property rights.
  • Illicit Material: Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Malicious Content: Contains viruses or other malicious code.
  • Privacy Violations: Reveals personal information about others without their consent.
  • False Information: Contains false or misleading information.

8.4 Monitoring and Enforcement

  • Right to Remove: We reserve the right to remove any User Content that violates these Terms or is deemed inappropriate, without prior notice.
  • No Obligation: We have no obligation to monitor, review, or edit User Content, but we reserve the right to do so to ensure compliance with these Terms.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Unlawful Use: Use the Service for any illegal purposes or in violation of any applicable laws and regulations.
  • Unauthorized Access: Attempt to gain unauthorized access to any portion of the Service, other user accounts, or computer systems or networks connected to the Service.
  • Interference: Interfere with or disrupt the integrity or performance of the Service or any data contained therein.
  • Automation: Use any automated means, including bots or scrapers, to access the Service for any purpose without our express written permission.
  • Misrepresentation: Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Data Mining: Engage in data mining, data harvesting, data extracting, or any other similar activity in relation to the Service.
  • Spam: Transmit unsolicited bulk or commercial communications.
  • Harassment: Engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm us or users of the Service.

10. Termination

10.1 Termination by Us

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms.
  • Engaging in prohibited activities.
  • Inactivity of your account for an extended period as determined by us.
  • At our sole discretion, for any other reason.

10.2 Termination by You

You may terminate your account at any time by contacting our support team at support@cortx.co. Upon termination:

  • Your right to use the Service will cease immediately.
  • All provisions of these Terms which by their nature should survive termination shall survive.
  • Any unused Credits will be forfeited unless otherwise required by law.

10.3 Effects of Termination

Upon termination of your account:

  • All unused Credits will be forfeited.
  • Any outstanding payments owed by you will become immediately due and payable.
  • We will cease all licenses and other rights granted to you in these Terms.
  • Any data associated with your account may be deleted in accordance with our Privacy Policy.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

  • As-Is Basis: The Service is provided on an 'AS IS' and 'AS AVAILABLE' basis without any warranties of any kind, either express or implied.
  • No Warranty of Accuracy: We do not guarantee the accuracy, completeness, or reliability of any CV analysis or matching provided by the Service.
  • No Responsibility for CV Content: We are not responsible for the content of the CVs uploaded to the Service, including but not limited to malicious technology, fake CVs, or any fraudulent information.
  • Third-Party Services: We are not responsible for the availability, accuracy, or content of any third-party services or resources linked to or from the Service.
  • Fitness for Purpose: We do not warrant that the Service will meet your specific requirements or that its operation will be uninterrupted or error-free.

11.2 Limitation of Liability

  • Maximum Liability: To the fullest extent permitted by law, CORTX AI LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
    • Your access to or use of or inability to access or use the Service.
    • Any conduct or content of any third party on the Service.
    • Any content obtained from the Service.
    • Unauthorized access, use, or alteration of your transmissions or content.
  • Cap on Liability: In no event shall our total liability to you for all claims arising out of or related to these Terms or the Service exceed the amount paid by you, if any, for accessing the Service during the twelve (12) months preceding the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless CORTX AI LIMITED and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms.
  • Your use of the Service.
  • Your User Content.
  • Any claim that your use of the Service caused damage to a third party.
  • Your violation of any applicable laws or regulations.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

14. Dispute Resolution

14.1 Arbitration

  • Binding Arbitration: Any disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Dover, England, in accordance with the rules of the London Court of International Arbitration (LCIA).
  • Exclusions: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for breaches of confidentiality, intellectual property, or other proprietary rights.

14.2 Waiver of Class Actions

You agree to waive any right to participate in a class action or other representative proceeding against us.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Website, with an updated “Last Updated” date at the top of the Terms. In some cases, we may provide additional notice (such as email notifications).

Your continued use of the Service after the changes become effective constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

16. Contact Us

If you have any questions about these Terms, please contact us at:

CORTX AI LIMITED
Registered Office: Sutton Vale Country Club, Vale Road, Dover, England, CT15 5DH
Email: privacy@cortx.co
Phone: 0843 122 8260

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CORTX AI LIMITED regarding your use of the Service and supersede all prior agreements, understandings, and representations.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. No waiver of any provision of these Terms shall be valid unless in writing and signed by an authorized representative of CORTX AI LIMITED.

17.4 Assignment

  • By You: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any attempt to do so is void.
  • By Us: We may assign or transfer our rights and obligations under these Terms at our sole discretion without restriction.

17.5 Force Majeure

CORTX AI LIMITED shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental regulations.

17.6 Headings

Headings in these Terms are for convenience only and have no legal or contractual effect.

17.7 No Partnership or Agency

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and CORTX AI LIMITED.

17.8 Third-Party Rights

These Terms do not confer any rights or benefits to any third party, including any affiliates or licensors, except as expressly stated.

17.9 Feedback

If you provide us with any feedback or suggestions regarding the Service (“Feedback”), you hereby assign to us all rights in such Feedback and acknowledge that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate without any obligation to you.

17.10 Electronic Communications

By using the Service, you consent to receive electronic communications from us. These communications may include notices about your account and information concerning or related to the Service. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.